+ How long will it take to complete my app?

From start to finish your app will only take two to three weeks. It depends on several factors: It will be available on Android within 2 hours from the time of completion. Apple takes about 7- 10 days to approve the App. They go through a very vigorous process of reviewing and testing to make sure it is the best app it can based on certain constraints. Which is good, that means your getting the Best App. The good thing is we can always update the app and make instantaneous changes.

+ How safe is my app?

We run 5 load balancers to power the apps and 2 dedicated DB servers (1 redundant and 1 active). Everyday we take back ups of your content in case of an emergency and boast a 99.9% uptime for our servers. Your data is also double encrypted and salted, which basically means its encrypted twice and them scrambled so hacking our platform would be extremely difficult and near impossible. We take system security very seriously and have some of the most skilled engineers in the world monitoring our platform 24/7. We use Rackspace as our server.

+ Who can use UPG Mobile Marketing’s services?

Every Business can have a Mobile App on Android. Apple will not allow Apps for, “personal use” (bdays weddings..etc), Marketing Firms and Public Relations Firms. However as a company we love to work with those types of businesses so we can provide there customers our services.

+ What is an iPhone and Android application?

An application is a small computer program that runs on mobile devices. Mobile applications are powerful marketing platforms and UPG takes full advantage of it. It allows businesses to make a more personal connection with its clients through features like, fan wall, push notes and upload images. Apps provide there own form of social media. It brings everyone closer together.

+ What are the main features?

  • Ability to update your app instantly with our Client Portal and User Panel (literally within seconds)
  • Directly market to customers through in-app messages called Push Notifications
  • Create a social media buzz with our “Tell A Friend” feature
  • Give customers GPS directions from anywhere
  • Keep customers informed with business news and deals
  • Provide customers with coupons right to their phones
  • Allow customers to directly contact your business quickly and easily
  • Build brand-loyalty and encourage customers to become frequent buyers
  • Wow your customers, market your business, and make a mobile presence
  • Our mobile app packages are extremely affordable

+ How can a mobile application help your business?

iPhone and Android phones have taken the world by storm largely because of the applications that users are able to download and use on their phone. They provide instant information and provide customers with a direct way to contact a business from their iPhone or Android device. With our solutions, you can engage, inform, and impress your customers. We also provide solutions that are specifically designed to help build brand loyalty and create frequent buyers for your business with the use of our check in coupon system.

+ How can you build brand-loyalty with UPG Mobile Marketing?

UPG is the ideal solution for small businesses looking to create brand loyalty and frequent buyers. We do so by providing small businesses with a mobile application that rewards customers for frequent visits through coupon rewards that are unlocked using our “check in coupon system.”

+ Who can use UPG Mobile Marketing’s services?

Every Business can have a Mobile App on Android. Apple will not allow Apps for, “personal use” (bdays weddings..etc), Marketing Firms and Public Relations Firms. However as a company we love to work with those types of businesses so we can provide there customers our services.

+ How does the check-in coupon system work?

When a customer checks in at a business’s location, they will receive a reward coupon for the 10th, 25th, 50th, 100th, 500th, and even 1000th check in. This coupon system is completely customizable by the business and can be edited in real time via our clients’ user panel. These coupons will appear as images on the application and when used, they will be deleted with a push of a button on the user’s phone by the employer to ensure a coupon is not used multiple times. This also removes the need for additional equipment to verify the coupon such as barcode scanners or unique coupon codes, allowing a very low start up cost for businesses. This system is extremely simple, cost efficient, and very effective for small businesses to build up brand-loyalty with their customers. “Think of a coffee shop stamp card”

+ How can I update my iPhone application?

Need to change content in your app? No problem. Log in to your UrPhoneGuy Client Portal , make the change, and your app is instantly updated. Couldn’t be easier. Every App in the world has been updated. Thats powerful!.

+ How do I cancel my account with UPG Mobile Marketing?

Please contact your local representative directly to cancel your account.

+ How do push notifications work?

Looking to notify your customers of a sale or event? UPG allows you to send “push notifications” right to your customers iPhones or Android device. Log into your account, enter the information you want to send, and click send! Couldn’t be easier. If you are using the new “Manage Your App” App, you can send it right through the app from any place in the world! How Convenient!

+ Why do I have a monthly maintenance?

Phones are constantly evolving, every time you turn around there is a new Android and every year a new iPhone. Software is updated and screen sizes change. Your App needs to evolve with that constantly or it will not work. Your monthly maintenance cost pays for:

  • Hosting on iPhone, iPad & Android device platforms
  • Software updates
  • Unlimited usage of all features.
  • Analytics
  • Customized back office.
  • Ability to change and edit information and images instantly within seconds
  • Mobile Marketing support including Analytics
  • Unlimited Push Notifications
  • Access to our knowledgeable staff
  • If you cant make the changes we will within 24 hours!
  • and MUCH MORE.

+ I have more questions, what do I do?

Contact us we would love to help...